Friday, 6 March 2015

Scheduled maintenance on some of our Windows database servers

Maintenance Notice:

Please be advised that the following Windows database servers will be undergoing maintenance as per the schedule and reason mentioned below.

Reason:

RAM upgrade on the server.

Maintenance Window:


Batch 1: Date : Saturday, 07th March 2015
 
Start time : 02:00 IST, 07th Mar 2015 | 20:30 GMT, 06th Mar 2015 | 15:30 EST06th Mar 2015
Expected downtime : 1 hour
Affected Servers:

All databases hosted on the database server "plesk-mysql2.webhostbox.net". All the database driven websites hosted on the following Windows hosting servers that uses the MySQL database server "plesk-mysql2.webhostbox.net".



Batch 2: Date : Monday, 09th March 2015
 
Start time : 20:30 IST, 09th Mar 2015 | 15:00 GMT, 09th Mar 2015 | 11:00 EST09th Mar 2015
Expected downtime : 1 hour
Affected Servers:


All databases hosted on the database server "mdin-pp-mysql1.webhostbox.net". All the database driven websites hosted on the following Windows hosting servers that uses the MySQL database server "mdin-pp-mysql1.webhostbox.net".


Batch 3: Date : Monday, 09th March 2015
 
Start time : 21:15 IST, 09th Mar 2015 | 15:45 GMT, 09th Mar 2015 | 11:45 EST09th Mar 2015
Expected downtime : 1 hour
Affected Servers:

All databases hosted on the database server "sdin-pp-mysql1.webhostbox.net". All the database driven websites hosted on the following Windows hosting servers that uses the MySQL database server "sdin-pp-mysql1.webhostbox.net".



Batch 4: Date : Monday, 09th March 2015
 
Start time : 22:00 IST, 09th Mar 2015 | 16:30 GMT, 09th Mar 2015 | 12:30 EST09th Mar 2015
Expected downtime : 1 hour
Affected Servers:

All databases hosted on the database server "bhin-pp-mysql1.webhostbox.net". All the database driven websites hosted on the following Windows hosting servers that uses the MySQL database server "bhin-pp-mysql1.webhostbox.net".


Batch 5: Date : Tuesday, 10th March 2015
 
Start time : 02:00 IST, 10th Mar 2015 | 20:30 GMT, 09th Mar 2015 | 15:30 EST09th Mar 2015
Expected downtime : 1 hour
Affected Servers:

All databases hosted on the database server "plesk-mysql3.webhostbox.net". All the database driven websites hosted on the following Windows hosting servers that uses the MySQL database server "plesk-mysql3.webhostbox.net".



Batch 6: Date : Wednesday, 11th March 2015
 
Start time : 02:00 IST, 11th Mar 2015 | 20:30 GMT, 10th Mar 2015 | 15:30 EST10th Mar 2015
Expected downtime : 1 hour
Affected Servers:

All databases hosted on the database server "md-plesk-mysql1.webhostbox.net". All the database driven websites hosted on the following Windows hosting servers that uses the MySQL database server "md-plesk-mysql1.webhostbox.net".



Batch 7: Date : Thursday, 12th March 2015
 
Start time : 02:00 IST, 12th Mar 2015 | 20:30 GMT, 11th Mar 2015 | 15:30 EST11th Mar 2015
Expected downtime : 1 hour
Affected Servers:

All databases hosted on the database server "bh-plesk-mysql1.webhostbox.net". All the database driven websites hosted on the following Windows hosting servers that uses the MySQL database server "bh-plesk-mysql1.webhostbox.net".


Please feel free to contact our support helpdesk in case you have any queries. We apologize for any inconvenience caused due to this.

Thursday, 26 February 2015

Scheduled maintenance on one of our Linux hosting servers

Maintenance Notice:

Please be advised that one of our Linux hosting server will be undergoing maintenance as per the schedule and reason mentioned below.

Reason:

We need to reboot the server to upgrade the kernel version.

Maintenance Window:

Server: cp-40.webhostbox.net
Expected downtime: 30 minutes
Date : 26th February, 2015 (Thursday)
Time : 23:30 IST | 18:00 GMT | 13:00 EST

Affected Services: All services hosted on this server.

Please feel free to contact our support team in case you have any queries.

.IN Registry Connectivity Issue

We are currently facing connectivity issues with the .IN Registry. Due to this, you may not be able to complete actions that require Registry connections such as: Domain name registrations, renewals, name server modifications, contact modifications etc.

We are aware of this and efforts are on to get the issue resolved at the earliest.

Please get in touch with our Support Team for any queries or concerns you may have.

Wednesday, 25 February 2015

Our Linux Server Uptime Report

We are Happy to Publish Our Linux Server Uptime Report.

Downtime: Only 2 Times in Last 3 Month
Downtime Duration: Only 4 Minutes Each Time




UDP flood Attack on one of our hosting IP addresses

We are facing UDP flood attack on one of the IP addresses "209.99.16.56", due to which the below mentioned subnet is under mitigation.
 
Subnet : 209.99.16.0/24
Affected IP address : 209.99.16.56
 
Affected Services : All services hosted on the server "md-dd-us-2.webhostbox.net".
 
We have applied global filters on the IP address "209.99.16.56" in which we have noticed the attack. You should not face any issues on other IP addresses of this range "209.99.16.0/24".
 
We will keep this thread updated with the latest developments. If you face issues while accessing websites or mails hosted on this subnet, please get in touch with our Support help desk with the 'traceroute' result and your ISP details so that we can check it further.
 
Apologies for the inconvenience caused due to this.

Verisign (.CC, .TV, .JOBS, .OOO & .CAREER Registry) maintenance notice

The .CC, .TV, .JOBS, .OOO & .CAREER Registry (Verisign) has announced the following scheduled maintenance:
 
Maintenance Details:
 
Date: Friday, February 26th, 2015
 
Time: 11:00 PM - 01:00 AM (2300 hrs - 0100 hrs) (Saturday) GMT/UTC
            04:30 AM - 06:30 AM (0430 hrs - 0630 hrs) (Saturday) IST
 
Duration: 2 Hours
 
During the above maintenance window, you would not be able to Register, Renew, Transfer, Manage or perform a Whois lookup for .CC, .TV, .JOBS, .OOO & .CAREER domain names.
 
This outage shall have no impact on the resolution/working of your already registered domain names. Please feel free to get in touch with our Support Team, in case of any queries.

.NZ Registry Unavailability Notice

The .NZ Registry has announced the following downtime:
 
Maintenance Details:
 
Date:  Saturday, 28 February 2015
 
Time:  06:00 PM - 08:00 PM (1800 hrs - 2000 hrs) GMT/UTC
           11:30 PM - 01:30 PM (Sunday) (2330 hrs - 0130 hrs) IST

Duration: 2 Hours

During the above maintenance window, you would not be able to Register, Renew, Transfer, Manage or perform Whois lookup for .NZ domain names.

This outage shall have no impact on the resolution/working of your already registered domain names. Please feel free to get in touch with our Support team, in case of any queries.

Tuesday, 24 February 2015

Issues faced on one of our Windows hosting servers

We are currently facing issues while accessing the server "plesk-web22.webhostbox.net" and all services hosted on it are not responding. Our server administration team is already working on this issue with the highest priority.

Apologies for the inconvenience caused due to this. Please watch this post for further updates and do contact our Support Helpdesk in case you have any doubts or queries.

Maintenance on an OrderBox database

A constructive maintenance has been scheduled for the OrderBox database settings on the 15th of March 2015. The details of the maintenance are as follows:

Date : Sunday, 15th March 2015.

Timing :  02:30 AM - 03.30 AM (0230 - 0330 hrs) GMT
                 08:00 AM - 09.00 AM (0800 - 0900 hrs) IST

Maintenance Window : 1 Hour

Affected Services : All i.e. no resources on OrderBox (Control Panel , API , SuperSite , Knowledge Base) will be available for this duration.

Reason: We are upgrading our database hardware and upgrading the OrderBox database settings for better system performance. 

Kindly contact our Support Team in case of any issues/queries.

Monday, 23 February 2015

Emergency maintenance on one of our Windows hosting servers

Maintenance Notice:

Please be advised that the server "mdus-pp-wb10.webhostbox.net" will be undergoing an emergency maintenance as per the schedule and reason mentioned below.

Reason:

To reboot the server in-order to resolve MySQL related errors while installing the Wordpress application.

Maintenance Window:

Server :  mdus-pp-wb10.webhostbox.net
Date: Tuesday, 24th February 2015

Start Time: 24th Feb 2015, 01:00 IST
23rd Feb 2015, 19:30 GMT
23rd Feb 2015, 14:30 EST

Duration: 30 minutes

Affected Services:

All services hosted on this server.

Please feel free to contact our support helpdesk in case you have any queries. We apologize for the inconvenience caused due to this.

Friday, 20 February 2015

.COM, .NET Unavailability Notice

The .COM, .NET Registry has announced the following downtime:
  
Maintenance Details:

Date:  Sunday, February 22, 2015
 
Time:  01:00 AM - 01:45 AM (0100 hrs - 0145 hrs) GMT/UTC
            05:30 AM - 06:15 AM ( 0530 hrs - 0615 hrs) IST
 
Duration: 45 Minutes 

Purpose: Routine Maintenance


During the above maintenance window, you would not be able to Register, Renew, Transfer, Manage or perform Whois lookup for .COM /.NET domain names.

This outage shall have no impact on the resolution/working of your already registered domain names. Please feel free to get in touch with our Support team, in case of any queries.

.COM, .NET Unavailability Notice

The .COM, .NET Registry has announced the following downtime: 
  
Maintenance Details:

Date:  Saturday, February 21, 2015 EST (Sunday, February 22, 2015 UTC)
 
Time:  2000 hrs - 2045 hrs EST (0100 hrs - 0145 hrs UTC)

Duration: 45 Minutes 

Purpose: Routine Maintenance


During the above maintenance window, you would not be able to Register, Renew, Transfer, Manage or perform Whois lookup for .COM /.NET domain names.

This outage shall have no impact on the resolution/working of your already registered domain names. Please feel free to get in touch with our Support team, in case of any queries.